Ransomware Removal Guide

Do you know what Ransomware is?

You must be looking for a way to recover files if Ransomware slithered in and attacked your personal files. The bad news is that there is no way of recovering them, and the attackers are only suggesting a way out so that you would be more willing to pay a ransom that is requested as soon as you email them. Why emailing them is a terrible idea is something we need to discuss further as well, and if you are curious, please continue reading. Our main focus, of course, is dedicated to removing Ransomware because this malicious infection is responsible for the mess you are currently dealing with. If you are not ready to delete the infection because you have no idea what it takes to eliminate something like it, we are sure that you will find answers to your questions here.

First and foremost, we have to mention that Ransomware is a variant of the malicious Crysis/Dharma ransomware, which makes it a clone of Ransomware, Ransomware, Ransomware, and many other threats whose removal has been discussed in previous reports. This malware usually relies on spam emails to spread, and so Windows users are tricked into executing this malware by themselves. Do you remember reading a strange email and then opening a file that did not really open right? If you do remember that, this is how Ransomware must have gotten in. In the future, make sure you are more cautious about how you open emails and interact with files, links, buttons, or ads in general.

After execution, Ransomware encrypts files and adds a unique extension (“.id-{number}.[].ETH”) to their names. Every extension includes a unique number that the victim is identified by. Then, a file called “FILES ENCRYPTED.txt” is created on the Desktop and a window entitled “” is launched. The TXT file simply states that files were locked and that the victim must email The launched window delivers a much longer message, which instructs to email the special number to the same email address and then pay a ransom (the details regarding that should be sent with a response) in Bitcoins to receive a “decryption tool.” The message is completely vague, and there are no guarantees that the victim would be given the decryptor after the payment. Unfortunately, cyber criminals cannot be trusted, and it is always more important to focus on the removal of the threat than the recovery of Ransomware Removal Ransomware screenshot
Scroll down for full removal instructions

Can you delete Ransomware? That is the first question you want to ask yourself when choosing the right method. The second question should be whether or not you should delete the threat manually because even if you can follow the steps below, you still need to find the launcher file, and we cannot point you to it. Due to this reason, we encourage all victims and those trying to defend their systems against malware to utilize anti-malware software. As long as it is installed, you will not need to think about other threats or the removal of existing malware. To protect files in the future, back them up outside the PC (e.g., on external drives), and you will have backups copies even if malware attacks and manages to encrypt original copies.

Remove Ransomware

  1. Find the launcher of the ransomware and Delete it.
  2. Tap Win+E to launch Windows Explorer.
  3. Enter the following paths into the field at the top to find and Delete a file named Info.hta:
    • %ALLUSERSPROFILE%\Application Data\Microsoft\Windows\Start Menu\Programs\Startup\
    • %ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\Startup\
    • %APPDATA%\
    • %APPDATA%\Microsoft\Windows\Start Menu\Programs\Startup\
    • %WINDIR%\System32\
  4. Check these locations to find and Delete a malicious {unknown name}.exe file:
    • %ALLUSERSPROFILE%\Application Data\Microsoft\Windows\Start Menu\Programs\Startup\
    • %ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\Startup\
    • %APPDATA%\Microsoft\Windows\Start Menu\Programs\Startup\
    • %WINDIR%\System32\
  5. Exit Windows Explorer and then launch Registry Editor (tap Win+R, enter regedit.exe, and click OK).
  6. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run.
  7. Delete two values with random names linked to the Info.hta file.
  8. Delete one value with a random name linked to the {unknown name}.exe file.
  9. Exit Registry Editor and then Empty Recycle Bin.
  10. Run a legitimate malware scanner to check if you have removed everything.

In non-techie terms:

Deleting Ransomware manually is a challenging task, and we do not advise taking it on if you are inexperienced or cannot find the launcher file. We advice installing anti-malware software to have the infection removed automatically, and if you install it, you will not need to worry about the protection against other kinds of malware either. Whether you are an inexperienced user or an expert user, you can definitely benefit from running a legitimate and trustworthy anti-malware program. The only thing you need to be cautious about is choosing the right program because there are plenty of malicious, fake, inadequate, and poorly-supported programs out there. After you remove Ransomware, hopefully, you can replace corrupted files with backups, but if you have not backed up your files, make sure you start doing it now.