Ransomware Removal Guide

Do you know what Ransomware is?

When you are informed that your files were encrypted by Ransomware via a note displayed within a window entitled “,” there should be no doubts about the threat you have faced. This infection identifies itself right away, and that is because there is no point for the attackers to conceal their tool after the horrendous deed is done. The encryption of files happens very fast, and the process is silent, which is why you should not notice it. Afterward, the window is launched in the center of the screen to make you act in a certain way as soon as possible. The attackers want to catch you off guard so that you would follow their demands, but if you take a moment to breathe, you should realize right away that the only thing you need to focus on is the removal of Ransomware.

Our research team was not surprised by Ransomware because this malicious threat comes from a very large family of file-encrypting infections, known as the Crysis/Dharma Ransomware family. A few other threats that belong to it are Ransomware, Ransomware, and Ransomware. They all use the same attack methods, and they all use the same ransom note template to demand a ransom payment. First, of course, they encrypt files, and when that happens, a unique extension is added. The “.id-{ID}.[].gdb” extension is added by Ransomware to photos, documents, and all other files that this malware can encrypt. The window that launches right after that informs that victims can use a decryption tool to restore files, but to obtain it, they need to email and then pay a ransom. The same demands are made using a file named “FILES ENCRYPTED.txt.” We show how to delete it in the removal Ransomware Removal Ransomware screenshot
Scroll down for full removal instructions

Is it dangerous to email cyber criminals? It is, because they can use the opportunity to send you malicious files. They also could save your email address and flood you with malicious emails in the future. Did you know that Ransomware itself could be spread using spam emails? That is exactly why you want to keep your email address private, or, at least, away from cyber crooks. Furthermore, it does not look like contacting the attackers would do you any good. Yes, they would instruct you to pay a ransom, but would you obtain a decryptor in return if you paid it? That is highly unlikely to happen, and that is why you should shift your focus onto the removal. But what about the files? We hope that you have backups, and you can use them to replace the corrupted files because decrypting them otherwise is not possible.

If you have taken a look at the manual removal guide below, you might feel overwhelmed and intimidated. In reality, the only difficult step is the first one because the launcher .exe file could be anywhere, and so we cannot help you find it. Other than that, deleting Ransomware should not be too difficult. Of course, do not be discouraged if you cannot erase the infection manually. There are always other options, and our preferred one is to use anti-malware software. As long as it is legitimate and reliable, it will automatically remove Ransomware and other threats that might be active. What about Windows protection? You need it, and anti-malware software can provide it. It is a win-win situation.

Remove Ransomware

  1. Right-click the infection’s launcher file (unknown name and location) and click Delete.
  2. Launch Windows Explorer by tapping Win+E keys on the keyboard.
  3. Enter the following paths into the quick access field to find and Delete the file named Info.hta:
    • %ALLUSERSPROFILE%\Application Data\Microsoft\Windows\Start Menu\Programs\Startup\
    • %ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\Startup\
    • %APPDATA%
    • %APPDATA%\Microsoft\Windows\Start Menu\Programs\Startup\
    • %WINDIR%\System32\
  4. Enter the following paths into the quick access field to find and Delete a malicious {random name}.exe file:
    • %ALLUSERSPROFILE%\Application Data\Microsoft\Windows\Start Menu\Programs\Startup\
    • %ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\Startup\
    • %APPDATA%\Microsoft\Windows\Start Menu\Programs\Startup\
    • %WINDIR%\System32\
  5. Access the local drive (usually it is c:\).
  6. Right-click and Delete the file named FILES ENCRYPTED.txt
  7. Move to the Desktop and then Delete the same file, FILES ENCRYPTED.txt.
  8. Launch Run by tapping Win+R keys on the keyboard and then enter regedit into the dialog box.
  9. In Registry Editor, move to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run.
  10. Delete 3 values whose value data points to the locations of Info.hta and {random name}.exe files.
  11. Close all windows and then Empty Recycle Bin.
  12. Examine your system for leftovers that might require removal using a legitimate malware scanner.

In non-techie terms:

It is not a good day when Ransomware slithers into your Windows operating system and encrypts your personal files. This malicious infection is quiet when it slithers in, and that allows it to do great damage. Once all personal files are encrypted, the threat reveals itself to make victims pay a ransom. It is suggested that the money paid would grant the victim access to a decryptor, but we doubt the legitimacy of this offer. Most likely, once the ransom is paid, the attackers will disappear and become unreachable. If backups of personal files do not exist, making a move might be tough, but if backups do exist, you should waste no time. In both cases, it is crucial to delete Ransomware. The manual removal guide might be too difficult to follow for some, but even experienced users are likely to choose the automatic removal option. Remember that a reliable anti-malware tool will not only clean your system but will also secure it and prevent further attacks.