Ransomware Removal Guide

Do you know what Ransomware is? Ransomware is a malicious program based on the so-called CrySIS Ransomware engine. According to our specialists, the malware comes from a particular ransomware family, so there are lots of similar infections. It appears to be that this threat is only one of few newest releases. If you caught this infection, we have to disappoint you because there is no way to decrypt your data yet. The malicious application encrypts it with a strong algorithm known as RSA-2048. It is possible that someone from IT specialists will come up with a decryptor, so keep checking for latest information about it. Until then, we advise you to either remove the threat manually while following our instructions or erase it with a reliable antimalware tool.

If your background wallpaper was suddenly replaced with a picture that shows either or email address, there is no doubt that you are dealing with Ransomware. The malware might have infected the system after you opened a malicious file. Users could receive it with suspicious email attachments or download it from harmful web pages. Therefore, if you want to avoid such threats in the future, you should get a trustworthy security tool or take other precautions to guard the system against malware.

Once Ransomware settles in, it should start the encryption process which could take more or less time based on the amount of data on user's computer. Unfortunately, Ransomware may encrypt not only user’s private data (e.g. photos, videos, music files, and other), but also third-party applications' files (e.g. Mozilla Firefox, Skype, and so on). All encrypted data is marked with a unique extension that consists of two parts, e.g. .id-B3499802.{}.xtbl. This extension cannot be removed because it is impossible not only to open the file but also to modify its Ransomware Removal Ransomware screenshot
Scroll down for full removal instructions

When Ransomware encrypts all targeted data, it should change the background image and add the ransom note. It is a text document titled as Decryption instructions.txt. The message within does not say much as it only mentions the email addressed we said in the beginning. The main purpose of the ransom note is to make you panic and believe that you have no other choice but to contact the infection’s creators. In fact, we could tell users what their reply might be. Most of the ransomware developers demand their victims to pay a ransom. In exchange, they promise to send you a decryption tool. Nonetheless, there are no reassurances they will send it to you or that the mentioned decryption tool even exist.

As you realize, putting up with the malware’s developers demands could be risky because they might take your money and leave you without the decryption tools. That is the main reason why we advise users not to take any chances in such situations. Instead, we would suggest you get rid of the malicious application as soon as possible. For instance, users can delete Ransomware manually with the step by step instructions placed below this text. Also, if the manual removal seems to be too difficult, you could download a reliable antimalware tool and use it to eliminate the threat.

Erase Ransomware

  1. Launch the Explorer (press Windows Key+E).
  2. Navigate to the listed paths separately:
    %ALLUSERSPROFILE%\Start Menu\Programs\Startup
    %APPDATA%\Microsoft\Windows\Start Menu\Programs\Startup
    %USERPROFILE%\Microsoft\Windows\Start Menu\Programs\Startup
    %ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\Startup
    %ALLUSERSPROFILE%\Application Data\Microsoft\Windows\Start Menu\Programs\Startup
  3. Look for executable files with random titles, right-click them separately and select Delete.
  4. Close the Explorer, press Windows Key+R, type regedit and press OK.
  5. Locate this path: HKCU\Control Panel\Desktop
  6. Find a value name called Wallpaper.
  7. Right-click it, choose Modify and replace Decryption instructions.jpg with a title of an image you prefer.
  8. Go to: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Wallpapers
  9. Look for a value name called BackgroundHistoryPath0.
  10. Right-click it, select Modify and replace Decryption instructions.jpg with another picture.
  11. Locate this path: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
  12. Find value names with random titles; their value data should point to %WINDIR%\Syswow64\*.exe and %WINDIR%\System32\*.exe
  13. Right-click these value names separately and press Delete.
  14. Empty Recycle Bin.

In non-techie terms: Ransomware is an infection that could harm both your personal data and some of the programs installed on the computer. The threat’s creators might demand you to pay a ransom for the decryption tool, but if you have no intention to give your savings to the cyber criminals, we recommend deleting the infection. Luckily, the malware does not lock users’ screen so it can be removed rather easily with the instructions available above. Also, you could download and install an antimalware tool that would help you get rid of the threat automatically. The fact that you received the malware shows that the system is vulnerable to malicious software. Thus, once you remove the infection, it is important to protect the computer. Probably, the easiest way it to use reliable security tools that should be regularly updated.