TROLL Ransomware Removal Guide

Do you know what TROLL Ransomware is?

You must have heard of file-encrypting and ransom-demanding threats, known as ransomware, by now. TROLL Ransomware is one of them. Unfortunately, this kind of malware appears to be everywhere these days, and different types of them are targeted at governments, hospitals, banks, and, of course, random Windows users. Although not only Windows users are at risk, it appears that most threats are created to terrorize the owners of vulnerable and unprotected Windows systems. It is important to emphasize that vulnerable and unprotected systems are affected in most cases because those are easiest to attack and invade. That being said, the owners themselves play a huge part, and we discuss that in this report. Of course, we also show how to delete TROLL Ransomware.

Since you are reading this report, there is a good chance that you found the “.TROLL” extension appended to the names of your personal files. If these files cannot be opened normally, that is a good indication that TROLL Ransomware got into your operating system and encrypted your personal files. When this threat encrypts files, it does that silently, and you are unlikely to get the chance of stopping the process. The infections can be just as silent when slithering in. Whether or not you are able to catch it before it is successfully executed on your system depends on your experience and vigilance. In most cases, the launcher of this threat is introduced to users as a harmless document file attached to a convincing email message. Hopefully, you can unveil the scam and remove the message right away. It also can be attached to a desirable program promoted by a malicious bundled downloader.TROLL Ransomware Removal GuideTROLL Ransomware screenshot
Scroll down for full removal instructions

If you do not remove TROLL Ransomware before it starts encrypting files, you are likely to notice it only after it attaches the strange extension and drops a file named “HOW TO BACK YOUR FILES.txt.” You should find this file in every folder that contains encrypted files. The message inside declares that you need to send a special ID number to, follow additional instructions that show how to pay a ransom, and then apply an allegedly functional decryption tool. Can you trust the criminals who created TROLL Ransomware? Of course, you cannot. You must understand that they will tell you whatever it takes to make you give up your money, and that is something you should keep guarded because you already suffer the loss of files. Obviously, if copies of your files are stored online or on external drives, you have nothing to worry, except the removal of the infection.

TROLL Ransomware belongs to the Maoloa Ransomware family, and so it is one of many threats that are similar to it. Beyond that, there are hundreds and thousands of other file-encryptors that might try to invade your operating system if you do not take care of its protection. That is why you should really think about implementing anti-malware software. It would automatically clear your operating system and also keep it protected in the future. You would not need to worry about removing TROLL Ransomware at all. What’s the alternative? You can try to remove this infection manually, but if you cannot identify and delete the threat’s .exe file, we cannot guarantee that you will succeed.

Delete TROLL Ransomware

  1. Locate the [unknown name].exe file (unknown location) that executed the ransomware.
  2. Right-click the file and choose Delete.
  3. Right-click and Delete the file named HOW TO BACK YOUR FILES.txt (delete all copies).
  4. Empty Recycle Bin and then perform a full system scan using a reliable malware scanner.

In non-techie terms:

TROLL Ransomware is the kind of infection that is barely noticeable but that can cause tremendous damage and hurt. If it got into your operating system and encrypted your personal files already, you might consider following the demands of your attackers. While you are the one making the decision, we certainly do not recommend contacting the attackers or paying a ransom in return for a tool that is unlikely to be given to you in the first place. Hopefully, you have backups, and you do not need to lose your personal files completely. In either case, you must focus on removing TROLL Ransomware, and while more experienced users might be able to catch and delete the threat manually, we strongly advise employing anti-malware software because besides clearing the system it will also ensure its protection.