Ransomware Removal Guide

Do you know what Ransomware is?

The damage done to the computer after infecting it with Ransomware is not something that you could easily fix. Sadly, this malicious program enciphers all data on user’s system with a secure encryption algorithm, and it is impossible to unlock it without decryption software. Our researchers say that at the moment the malware cannot be decrypted. Ransomware’s creators might say otherwise, but there is no way anyone could trust these cyber criminals. For all we know, the decryptor they could claim to have, might not even exist. In this situation, we would advise you to delete the threat with our removal guide placed below and recover data from copies that you may have on external hard drives, flash drives, or other storages.

The infection might have entered the system when you launched a malicious file. We cannot be completely sure, but it is most likely that such data could be spread either through Spam emails or malicious web pages. After the launch, Ransomware should install itself on the system while creating executable files with random titles. This data should be scattered in a few different folders. Also, even though the files might have random names, they could be similar to one another, e.g. Payload1.exe, Payload2.exe, and so on.

Moreover, the malicious program could make entries in the Windows Registry too. For instance, it might create a random value name in the HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run directory. This should allow the infection to auto-run with the Windows operating system. Other modifications in the Registry are made in order to change the user’s Desktop image. The replacement picture is called Decryption instructions.jpg and it should be located in the C:\Users\user directory. This image contains one sentence, which says “your files was encrypted to decrypt write to:” Ransomware Removal Ransomware screenshot
Scroll down for full removal instructions Ransomware encrypts your data with the RSA-2048 cryptosystem. During this process, it should generate a unique decryption key that could be saved on the malware’s creators server. To unlock your data, you would also need a decryption software. We are almost one hundred percent sure that if you contact the provided email address, you will receive instructions on how to pay a ransom in exchange for these decryption tools. The problem is that you cannot know if the cyber criminals are not lying about having these tools or if they will bother to send them after the payment is made. Since this is how they make their living, we do not think that they care about anything else besides extorting money from computer users.

Users who do not plan on paying the ransom should get rid of Ransomware without a second thought. It can be deleted manually according to the removal guide available below. However, even if you erase the malware manually, we would still recommend checking the system from other possible threats. Thus, perhaps it might be easier to use an antimalware software from the start. The tool would help could scan the whole system and detect not only this infection but also other malicious programs. Besides, after the scan, you could remove all detected threats automatically with a single mouse click. No matter what you choose, if you need any help just let us know by leaving a comment below or contacting us via social media.

Eliminate Ransomware

  1. Press Windows Key+E at the same time to launch the Explorer.
  2. Check the listed locations for random executable files, right-click them separately and select Delete:
    %ALLUSERSPROFILE%\Start Menu\Programs\Startup
    %APPDATA%\Microsoft\Windows\Start Menu\Programs\Startup
    %USERPROFILE%\Microsoft\Windows\Start Menu\Programs\Startup
    %ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\Startup
    %ALLUSERSPROFILE%\Application Data\Microsoft\Windows\Start Menu\Programs\Startup
  3. Close the Explorer and press Windows Key+R to launch the RUN.
  4. Type regedit in the provided box, and select OK to open the Registry Editor.
  5. Go to HKCU\Control Panel\Desktop
  6. Find a value name that is titled as Wallpaper.
  7. Right-click it, select Modify, then replace “Decryption instructions.jpg” with a picture you like and click OK.
  8. Navigate to HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Wallpapers
  9. Find a value name that is called BackgroundHistoryPath0.
  10. Right-click this value name, choose Modify, erase “Decryption instructions.jpg,” type a title of another image and click OK.
  11. Go to this path HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
  12. Search for value names that have random titles (their value data should point to %WINDIR%\Syswow64\*.exe or %WINDIR%\System32\*.exe).
  13. Mark these value names separately, right-click them and press Delete.
  14. Close the Explorer.
  15. Empty Recycle Bin.

In non-techie terms: Ransomware is a serious threat that can do a lot of damage to the user's PC. After the infection, the user might be unable to open personal files or launch third-party software. Apparently, the malware can encrypt a broad range of file types and the only data that should remain unlocked is the one belonging to the Windows operating system. If there are any copies of encrypted data elsewhere besides the infected computer, it is possible to recover it. Nonetheless, just to be safe, we would advise you to eliminate the threat first. This malicious program can be erased both manually and automatically. If you choose the first option, have a look at the removal guide above, as for the second one, it would require you to download a legitimate antimalware tool.

  • Brandon Brand

    I have thus far 2 computers infected with this strain of trojan, both pc's i also found an executable file named apachi.exe that runs on startup and also placed on the desktop...