].help Ransomware Removal Guide

Do you know what].help Ransomware is?].help Ransomware is a recently created malicious file-encrypting threat. Researchers say that it works like Phobos Rasnomware, which belongs to the Crysis or Dharma Ransomware family. In other words, it is a new variant of an already known malicious application. If you want to know more about how such threats work, how to avoid them, and, of course, how to erase them, we advise reading the rest of this report. The removal guide available below shows how you could delete].help Ransomware manually. The task could be challenging, and we cannot guarantee that the instructions will work, which is why we advise using a reputable antimalware tool that could take care of the malware. Should you have any questions related to the ransomware or its removal, do not hesitate to leave us a message in the comments section.

One of the things that we want to talk about in this text is how].help Ransomware could be distributed. Our researchers believe that like other threats from the Crysis or Dharma Ransomware family, it could be distributed through spam emails and unsecured Remote Desktop Protocol (RDP) connections. In other words, the malicious application could slip in if you interact with unreliable attachments or links from unknown senders. To avoid making such a mistake, we recommend scanning all data coming from unknown senders or under suspicious circumstances with a reputable antimalware tool of your choice. Also, it would be wise to research emails that you receive unexpectedly very carefully. As for the malware being able to get in through unsecured RDP connections, users could avoid it if they secure them with strong passwords and Two-Factor authentication. Of course, if you do not need RDP connections, you should make sure that they are].help Ransomware Removal].help Ransomware screenshot
Scroll down for full removal instructions].help Ransomware settles in by creating particular files that you can find listed in our removal guide available below. After it is ready, the malware should start encrypting files that could be valuable or dear to the user, for example, photos and various documents. The only data that should be left alone is the data belonging to the operating system as well as other software. The rest of files should be encrypted and marked with a second extension that might be similar to this one: .id[6E9A068B-2275].[].help. After locking all targeted files,].help Ransomware should create a text file and open a pop-up window. The malware’s text file ought to contain a short text explaining how to contact hackers, what happened, and that users can only get decryption tools if they pay ransom.

The threat’s pop-up message should provide the same message as well as some additional information. Besides, it should explain that you have to pay to get decryption tools and that you can get proof that they exist by sending hackers a few files for free decryption. We would like to stress that there are no guarantees that hackers will deliver what they promise. Getting a few files decrypted would only prove that they have the needed tools but not that they will provide them. Thus, we advise against paying ransom if you do not want to risk losing your money in vain. If you decide to delete].help Ransomware, you could try to do so by completing the removal guide available below. If the task seems complicated, we advise employ a reputable antimalware tool like SpyHunter that should detect and remove it as Crysis Ransomware.

Erase].help Ransomware

  1. Restart the computer in Safe Mode with Networking.
  2. Press Windows Key+E.
  3. Navigate to these paths:
  4. Find the malware’s launcher (suspicious recently downloaded file), right-click it, and select Delete.
  5. Check these locations:
    %APPDATA%\Microsoft\Windows\Start Menu\Programs\Startup
    %ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\Startup
    %ALLUSERSPROFILE%\Application Data\Microsoft\Windows\Start Menu\Programs\Startup
  6. Locate suspicious executable files that could belong to the ransomware, right-click them, and press Delete.
  7. Go to:
  8. Find files called Info.hta, right-click them, and press Delete.
  9. Then find and delete files named info.txt.
  10. Close File Explorer.
  11. Press Windows Key+R.
  12. Type Regedit and click Enter.
  13. Navigate to these paths:
  14. Look for value names belonging to the malware, right-click them, and press Delete.
  15. Close Registry Editor.
  16. Empty Recycle Bin.
  17. Restart your computer.

In non-techie terms:].help Ransomware is a harmful application that can encrypt various types of files so that users could not open them. Users who do regular backups could easily replace encrypted files, while others might have no way to recover the locked data. The cybercriminals behind the malicious application say that they have the decryption tools that could decipher them, but they ask to pay ransom first. Hackers also offer to prove that they have decryption tools by unlocking a few files free of charge. The problem is that doing so does not guarantee that you will get the promised decryption tools. In other words, hackers might not hold on to their end of the deal, yet they could take your money. Therefore, we advise considering their offer carefully. If you decide that you do not want to risk getting scammed, we advise erasing].help Ransomware. You could try to delete it manually by following the removal guide placed above or you could employ a reputable antimalware tool.