Do you know what Error 0x8007042c is?
Error 0x8007042c is one of the so-called fake technical support scam alerts. Such pop-ups are usually designed to convince the user that something is wrong with the system and it could be at risk. Also, they often stress how important it is to call the technical support through the provided telephone number. Needless to say, the given number may connect with people who might only pretend to be from technical support and if they see the user is convinced they may try to scam him. According to our researchers, this could happen if you call +1-844-699-8351; a telephone number that was noticed on a fake pop-up saying the system is experiencing Error 0x8007042c. To learn more about this threat we encourage you to read the rest of our article. What’s more, if you do not wish to see this suspicious notification again you should follow the removal guide added at the end of the report.
There are a few possible scenarios how Error 0x8007042c fake alert could enter the system. Since before seeing it the user might get redirected to a suspicious web page, our researchers believe the redirection might happen while visiting malicious websites. The other way to encounter the notification is with bundled malicious installers. To be more precise, in such case the redirection could be initiated by a threat that gets installed via the malicious setup file. Either way, the fictitious pop-up’s appearance could signalize the user is too careless while browsing the Internet or downloading content from it. Naturally, to avoid threats, we would recommend downloading setup files or other data only from legitimate and trustworthy websites. Plus, it might be useful to have a reputable antimalware tool on the computer as it could notify you about potentially dangerous content.
After being redirected to a particular website that might look like Windows blue error screen; the user should see Error 0x8007042c fake alert. The pop-up is a black window containing text in white letters. At first, it shows the mentioned error code and explains there is a firewall breach detected. To scare the user, even more, it might say there is a chance the computer could get infected with ransomware. The rest of the message mostly urges contacting the technical support to solve the detected problems and protect the system from further damage, such as data loss, identity or passwords theft, and so on. At the end of the pop-up, there should be the +1-844-699-8351 telephone number. According to the notification, it is a toll-free number, but since this is a scam, we would not be surprised if it appeared it was expensive to call it.
No doubt, the best course of action after seeing an alert like Error 0x8007042c, would be to immediately close it and then find out the reason why it was shown to you in the first place. As you can see from the removal guide positioned below, our researchers recommend resetting the browser to make sure the fake notification will not appear again. In case it would be difficult to close the pop-up the deletion guide will also show you how to shut down the affected browser forcefully.
If you suspect Error 0x8007042c appeared on the browser because of unreliable software you may have installed recently, you should go to your Control Panel as shown in the instructions and get rid of suspicious applications possibly related to the scam message’s appearance. Naturally, removing the threat manually could be a complicated process especially for those without any experience. If this is the case, you may wish to consider using a reputable antimalware tool as it can help you complete these tasks quickly and without much effort.
Eliminate Error 0x8007042c
- Press Ctrl+Alt+Delete.
- Select Task Manager and go to the Processes tab.
- Locate the affected browser’s process.
- Select it and then press the End Task button.
- Close the Task Manager.
Reset your browsers
Internet Explorer
- Press Alt+X.
- Select Internet Options to open the Advanced tab.
- Click Reset and mark Delete personal settings.
- Press Reset again and click Close.
Mozilla Firefox
- Press the Help icon.
- Choose Troubleshooting information.
- Select Refresh Firefox.
- Press Refresh Firefox again and pick Finish.
Google Chrome
- Press Alt+F.
- Select Settings and slide down.
- Click on Advanced.
- Scroll down again to select Reset.
- Press Reset.
Erase suspicious software via Control Panel
Windows 8 & Windows 10
- Launch the RUN (Win+R).
- Type Control Panel and click OK.
- Select option Uninstall a program.
- Locate the threat and press Uninstall.
Windows Vista & Windows 7
- Open the Start menu.
- Choose Control Panel.
- Pick Uninstall a program.
- Select the program and click Uninstall.
Windows XP
- Click on Start and pick Control Panel.
- Select Add or Remove Programs.
- Find the application and select Uninstall.
In non-techie terms:
Error 0x8007042c is a fake system alert shown by malicious web pages or software. Its purpose is to scare the user into thinking the computer is in danger. The notification suggests only one option which is to call the computer security specialist, e.g. from the Microsoft technical support. Unfortunately, the given number might connect to scammers instead, and they could try to trick you into purchasing overpriced software, unneeded remote services, and so on. Thus, instead of doing so, the user should find the reason why the fake alert is being displayed and try to get rid of it as soon as possible. If you came across such a pop-up yourself, we encourage you to use the deletion guide provided above this text and eliminate it with no hesitation.