Ransomware Removal Guide

Do you know what Ransomware is?

Did a window entitled suddenly pop up on your screen? If it did, Ransomware must have invaded your operating system and encrypted your personal files. The message represented via the window informs that files can be restored only if the victim emails within 24 hours. The message implies that a ransom note would have to be paid, but the sum is not disclosed, and that can be found out only by contacting the creator of the infection. Although that appears to be the only option, we do not recommend going along with it under any circumstances. On the contrary, instead of focusing on cyber criminals’ instructions and demands, you should focus on removing Ransomware. If you are scared that you will not be able to handle it, do not worry because when there is a will, there is a way.

The malicious Ransomware, according to our research team, is the newest variant of the well-documented Dharma Ransomware. The new variant has a few unique things, but, in general, it is an identical copy of the infamous infection. These malicious threats are spread using spam emails, unreliable downloaders, illegal remote access to the system, and various other security backdoors. Once the launcher of this malware is executed, the encryption of personal files on the targeted computer is initiated right away. The threat can affect documents, photos, videos, and all kinds of personal files. None of them are safe. After encryption, the “.id-{unique id}.[].bgtx” is attached to the original filenames and their original extensions. So, for example, a file called “document.doc,” would be named something like “{A1BB2345 }.[].bgtx” after encryption. If you hope that you can restore your files by deleting the extension, you are, unfortunately, mistaken.

No legitimate file decryptor was able to unravel an encryptor used by Ransomware at the time of research. Decrypting files manually was also not possible. So, what are your options? It might seem as if the only thing you can do is contact the creator and pay the ransom, but, as we already discussed, this is not a good idea. Cyber criminals do not provide victims with decryptors even if they pay the ransoms. They are simply unable to do the right thing. Your only hope is a backup. You will not be able to use your system’s backup because Ransomware deletes shadow volume copies, but if you have backups stored online or on external drives, you should be able to replace the corrupted files with copies if you want. Just make sure you do this after you remove the ransomware! Ransomware Removal Ransomware screenshot
Scroll down for full removal instructions

Will you be able to delete Ransomware using the instructions below? No one can say whether or not you will, but if you have experience, go give it a try. Of course, our advice for you is to install anti-malware software. It will find and remove Ransomware automatically, and if other threats exist in the background, they will be eliminated too. After the cleaning of your operating system, the software will take control of its protection too to ensure that you do not accidentally let it and execute malicious threats in the future. If you are not interested in investing into your security, at least be cautious about the spam emails you open and the downloaders you execute in the future.

Remove Ransomware

  1. Tap Ctrl+Alt+Delete and choose Start Task Manager.
  2. Click the Processes tab and go through the list to find malicious processes.
  3. Right-click them and choose Open file location to access the locations of malicious .exe files. They could be found here:
    • %USERPROFILE%\Desktop
    • %USERPROFILE%\Downloads
    • %TEMP%
  4. Once your end malicious processes, quickly Delete malicious .exe files.
  5. Tap Win+E to launch Explorer.
  6. Enter %APPDATA% into the bar at the very top.
  7. Delete the malicious {random letters}.exe file. Repeat the same step in these folders:
    • %ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\Startup\
    • %WINDIR%\system32\
  8. Tap Win+R to launch RUN.
  9. Type regedit.exe and click OK to access Registry Editor.
  11. Delete the {random name} value that points to %WINDIR%\System32\{random letters}.exe.
  12. Empty Recycle Bin and scan your operating system using a legitimate malware scanner.

In non-techie terms:

You cannot waste any time, when it comes to Ransomware. This malicious threat was created to encrypt your files, and so, ideally, you should remove it right away. Unfortunately, if you are not quick, this threat can encrypt your files and delete shadow volume copies to make it impossible to restore files from internal backup. Of course, if you have files backed up on a cloud or an external drive, this should not bother you. Once you delete Ransomware, you will be able to access your personal files. If backups do not exist, and your files are lost, you might be thinking about paying the ransom, but that is a terrible idea because you would be wasting your money. We advise implementing anti-malware software to eliminate the threat and reinstate full protection against ransomware and other malicious threats. Also, do not forget to back up all files externally.