Do you know what help@decrypt-files.info Ransomware is?
help@decrypt-files.info Ransomware is a threat that shows a warning called help@decrypt-files.info. It says the computer’s owner should contact the malware’s developers via email and pay a ransom if he wants to get his files back. As you see, the threat encrypts them with a robust encryption algorithm and, as a result, the data cannot be opened unless it is decrypted. Unfortunately, the only ones who may have tools need for it are the malicious application’s developers. What is even worse is that even if they do have them, you cannot be certain, they will send them after you pay what they ask. If you do not want to take any chances, you could delete help@decrypt-files.info Ransomware and replace encrypted files with backup copies. To learn how to eliminate the malware manually, you should have a look at the removal guide available below. For more details about the threat, we invite you to read the rest of this report.
In the rest of the article, we will present more details about the malicious application. For starters, let us discuss how help@decrypt-files.info Ransomware might enter the system. Our researchers say it most likely the threat could be spread though unreliable file-sharing websites, Spam emails, and other doubtful channels. Users who encounter questionable material should always scan it with a reputable antimalware tool of their choice. By opening a suspicious file, you may put your system and data on the computer at risk. Ransomware applications can work silently before showing ransom notes, so the victim may not realize what is happening until it is too late. Therefore, if you value your device and files on it, you should always invest a bit of time for a scan when you are not one hundred percent sure about data’s safety.
Before help@decrypt-files.info Ransomware starts encrypting user’s files, it should create files need for it to function properly. Among them, there should be a particular Registry entry that might allow the malicious application to be launched automatically with the computer’s operating system. Next, the threat should locate targeted files and start encrypting them with a robust encryption algorithm. Once the targeted files are affected, they are supposed to have a second extension consisting of the hacker’s email, unique, user ID number, and .like. For instance, a file called cats.jpg could turn into cats.jpg.id-[A8796542].[help@decrypt-files.info].like. Soon enough, help@decrypt-files.info Ransomware should display a warning saying the files are encrypted and can be restored only with decryption tools the hackers behind the malware have. It does not say how much the user would have to pay to receive them, but just as earlier, we advise not to put up with any demands if you do not want to risk your money.
help@decrypt-files.info Ransomware screenshot
Scroll down for full removal instructions
If you decide it is best to get rid of help@decrypt-files.info Ransomware, you can erase it either manually or with a preferred security tool. Users who pick the first option should take a look at the removal guide available below this paragraph as it lists all files that should be deleted. In case you find the task difficult even with the step by step instructions, we advise installing a reputable antimalware tool that could erase the malware for you.
Eliminate help@decrypt-files.info Ransomware
- Press Ctrl+Alt+Delete.
- Choose Task Manager and go to the Processes tab.
- Locate a process belonging to the malware.
- Choose the threat’s process and click End Task.
- Exit Task Manager.
- Click Windows Key+E.
- Navigate to the suggested paths:
%TEMP%
%USERPROFILE%Desktop
%USERPROFILE%Downloads - Identify a file launched at the time the system got infected, right-click the malicious file, and select Delete.
- Find these particular paths:
%APPDATA%\Microsoft\Windows\Start Menu\Programs\Startup
%ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\Startup
%ALLUSERSPROFILE%\Application Data\Microsoft\Windows\Start Menu\Programs\Startup
%WINDIR%\System32 - Find copies of the malware’s launcher (the title could be random), right-click them and select Delete.
- Go to these locations:
%USERPROFILE%Desktop
%PUBLIC%\Desktop
%HOMEDRIVE% - Search for files titled FILES ENCRYPTED.txt, right-click it, and choose Delete.
- Navigate to these paths:
%APPDATA%\Microsoft\Windows\Start Menu\Programs\Startup
%ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\Startup
%ALLUSERSPROFILE%\Application Data\Microsoft\Windows\Start Menu\Programs\Startup
%WINDIR%\System32
%APPDATA% - Look for documents called Info.hta, right-click them and choose Delete.
- Exit File Explorer.
- Press Windows Key+R, insert Regedit and choose OK.
- Navigate to this path: HKCU\Software\Microsoft\Windows\CurrentVersion\Run
- Look for value names that could be related to the malicious application.
- Right-click such value names and press Delete.
- Close the Registry Editor.
- Empty Recycle bin.
- Restart the computer.
In non-techie terms:
help@decrypt-files.info Ransomware is a malicious file-encrypting threat from the Crysis/Dharma Ransomware family. It encrypts various files that the victim keeps on the infected device and then shows a ransom note claiming the user has to pay for decryption. As you probably realize, it is up to you if you want to deal with hackers or not. Given it could be risky, we do not think it would be a good idea though. The cybercriminals might say they can guarantee you will get the promised tools, but since they are the ones who are supposed to deliver them, they could do as they please. For instance, they may start demanding more money or never bother sending the decryptor. Also, we advise deleting the malware instead, because it might launch upon each system restart and encrypt new files. After it is eliminated, it ought to be safe to replace encrypted files with backup copies. To learn how to delete the malicious application manually, you should check the removal guide available above.